Who is an Ultimate Service Provider?

The following individuals have earned the right to be on this list because they consistently deliver great performance to their customers. They are committed, super-responsive, congruent, and consistent. I personally endorse and vouch for each of these people as long as they remain on this referral list.

I encourage you to contact them with confidence that you will be satisfied with the experience. If you are, please let them know. If you are not, please let me know.

If you wish to learn how you can qualify to be on this list, contact me directly.

Thank you,
Dave Romeo

Primary Seminars & Coaching
1525 Oregon Pike, Suite 501
Lancaster, PA 17601
P 717.569.9700
daveromeo@embarqmail.com »
www.PrimaryStaffing.com »
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Accounting

Jim Gante

 

Manager, CPA
Stambaugh-Ness, PC
2600 Eastern Boulevard, Suite 101
York, PA 17402
Phone: (717) 757-6999
Email: jgante@stambaughness.com

Specialty Helping small business owners achieve their financial goals through accounting, business, and tax planning.

Dave’s Comments: I have known Jim since 2000. I am his customer. I've referred numerous clients to him and they have all been extremely pleased with Jim. He is an excellent listener and always follows up.

Added: March 3, 2005

Jim Gante
  • Dave Romeo Seminars Hall of Fame & Sales Academy Graduate
 

Advertising / Role Model

Mark Grab

 

Sales Manager
LAMAR Outdoor Advertising
5953 Susquehanna Plaza Drive
York, PA 17406
Phone: (717) 252-1528
Cell: (717) 858-9908
Email: mgrab@lamarhq.com

Specialty Creative Solutions tailored for unique individual businesses, using the BIGGEST advertising canvas (Billboards) to drive home the message.

Dave’s Comments: I have known Mark since 2002. I am his coach and he is one of my strongest role models. Mark is a genius and one of the most creative and innovative people I've ever met. He is the consummate professional and is dedicated to delighting customers. There is no one more likeable. He is a master listener and problem solver.

Added: March 30, 2005

Mark Grab
 

Attorney

Deirdre Sullivan

 

Esquire
Sullivan Yost
18 South George Street, Suite 701
York, PA 17401
Phone: (717) 845-9500
FAX: (717) 845-3500
Email: dsullivanesquire@cs.com

Specialty Specializing in bankruptcy, small business representation, contracts, wills and no-fault divorces.

Dave’s Comments: I have known Deirdre since 2006. She is always super-responsive and does what she says she will do. She is an excellent listener and is very apporachable. Deirdre is also a very unselfish networker, frequently going out of her way to help others.

Added: April 18, 2007

Deirdre Sullivan
 

Automotive Sales and Service (Used)

John Platts

 

Owner
Platts Motors
4011 Carlisle Road
Dover, PA 17315
Phone: (717) 292-3830
Cell: (717) 891-6126
FAX: (717) 292-0551
Web: www.plattsmotors.com
Email: jplatts@plattsmotors.com

Specialty The Honda specialists. Selling the best, most reliable and affordable used automobiles for your driving enjoment. Free inspections!

Dave’s Comments: I have known John since 2002. I bought my last car from him. It was such a pleasant and stress-free experience. Not only did I get a great vehicle, John made sure that every little detail was addressed. He truly understands the meaning of legendary customer service.

Added: February 26, 2007

John Platts
  • Sales Academy Graduate
 

Banking

Don DeHart

 

Branch Manager
Fulton Bank
1 Market Square
Manheim, PA 17545
Phone: (717) 291-2697
Email: ddehart@fultonbank.com

Specialty Providing financial services solutions for individuals, families and business.

Dave’s Comments: I have known Don since 2002. I am his customer and he is truly “my personal banker.” When others couldn't or wouldn't, he opened my account over the phone in under 7 minutes. He is an excellent listener, anticipates my needs and proactively solves my problems and always follows up and takes or returns my calls quickly.

Added: March 4, 2005

Don DeHart
 

Banquet and Meeting Facilities

Kathryn Lerch

 

Assistant Food & Beverage Manager
The Eden Resort Inn & Suites
222 Eden Road
Lancaster, PA 17601-4208
Phone: (717) 560-8427
FAX: (717) 569-4208
Web: www.edenresort.com
Email: klerch@edenresort.com

Specialty The Eden Resort is Lancaster County's premiere location for fine dining, elegant banquets and luxurious hotel accommodations.

Dave’s Comments: I have known Kathryn since 2004. She takes great pride inputting her guests first. A great listener and role model, Kathryn commands great respect from her peers and guests because they know she will go out of her way to do what it takes to keep guests coming back.

Added: June 27, 2008

Kathryn Lerch
 

Banquet and Meeting Facilities

Bob Smith

 

Assistant Manager of Convention Services
The Eden Resort and Suites
222 Eden Road
Lancaster, PA 17601
Phone: (717) 569-6444

Specialty Set up and service for banquets and meetings.

Dave’s Comments: I have known Bob since 2003. I depend on him so much because he sets up my room when I have seminars at The Eden Resort. No matter what I need, all I have to do is let Bob know and he is instantly on top of it. When your entire business is conducted on someone else's property, its important to know that you can depend on someone who takes as much pride in making sure your event is a success as you do. That's Bob.

Added: December 27, 2005

Bob Smith
 

Banquet and Meeting Facilities

Mike Vargo

 

Catering Manager
The Eden Resort
222 Eden Road
Lancaster, PA 17601
Phone: (717) 560-8436
Web: www.EdenResort.com
Email: mvargo@edenresort.com

Specialty The finest banquet facilities in Lancaster County, bar none.

Dave’s Comments: I have known Mike Vargo since 2006. He in an extraodinary man who takes great pride in providing the greatest possible experiences for his guests. He's got a servant's heart and pleasant and positive disposition.

Added: February 5, 2009

Mike Vargo
 

Barber

Manny Martinez

 

Barber
Glatfelter's Barber Shop
2025 State Street
East Petersburg, PA 17520
Phone: (717) 569-0560

Specialty Hair cuts for men and boys, Tuesday through Friday from 6:00 AM to 6:00 PM and Saturdays from 6:00 AM to 12:00 Noon. Walk-in service.

Dave’s Comments: I have known Manny since 1993. He is one of the most popular and frequently requested barbers in all of Lancaser County. He is an excellent listener and does a great job of making his clients look and feel great. Many of Manny's clients are also my clients and I know they share my sentiments about him.

Added: March 2, 2007

Manny Martinez
 

Bookkeeping

Carrie Sparr

 

Owner
Dollars and Sense Bookkeeping, LLC
170 N. Linden Street
Manheim, PA 17545
Phone: (717) 665-3907
Cell: (717) 669-1849
Email: carrie@dasbk.com

Specialty Bookkeeping, payroll and payroll taxes, providing QuickBooks tutoring and clerical support.

Dave’s Comments: I have been referring my bookkeeping clients to Carrie since 2003. She is Super-responsive and very proactive. My clients all rave about how she keeps them organized. I've never heard one negative comment from anyone I've referred to Carrie. She always makes me look good.

Added: March 30, 2005

Carrie Sparr
 

Coaching

Matthew Best

 

President/Owner
Best Solutions
5 Ascot Lane
Carlisle, PA 17013
Phone: (717) 557-5001
Email: matt@somedayisland.com

Specialty Specialty – Curing EADD - Entrepreneurial Attention Deficit Disorder.

Dave’s Comments: I have known Matt since 2005. He is extremely personable and both his clients and mine speak very highly of him. He loves learning as much as he loves coaching. He has a very comfortable style and he demonstrates his drive in his passion for marathon running. He puts his money where his mouth is.

Added: December 27, 2005

Matthew Best
 

College

Rae Jean Gracey

 

Assistant Director of Admissions
The Art Institute of York Pennsylvania
York, PA 17402
Phone: (717) 825-9033
FAX: (717) 840-1951
Toll Free: 1 (800) 864-7725 ext. 2564
Web: www.artinstitutes.edu/york
Email: rgracey@aii.edu

Specialty Associate and or Bachelor of Science degree programs including media arts and animation, graphic design, web design and interactive media, kitchen and bath, interior design, and fashion and retail management.

Dave’s Comments: I have known Rae Jean since 2003. She is one of the most unselfish people I have ever met. She gives generously and happily of herself donating her time, sweat, money, and energy to improve people's lives where ever needed.

Added: July 17, 2009

Rae Jean Gracey
 

Commercial Energy Sales

David  Ritter

 

Business Development Manager
Glacial Energy
143 Peregrine Lane
Hummelstown, PA 17036
Phone: (717) 856-3081
Cell: (717) 856-3081
FAX: (717) 685-3233
Web: www.glacialenergy.com
Email: david.ritter@glacialenergy.com

Specialty Great rates, extra savings,and excellent customer service everyday.

Dave’s Comments: I have known David since 2006. He has mastered his follow up skills and seeks to proactively anticipate even your unexpressed needs. David seeks to build value for other people first. His clients and his competitors speak very well of him and hold him in the highest regard.

Added: June 8, 2009

David  Ritter
  • Sales Academy Graduate
 

Computers / Website Support

Brian Jacobeen

 

President
Harrisburg Websites
557 Douglas Road
Hummelstown, PA 17036
Phone: (717) 566-9232
Email: brian@harrisburgwebsites.com

Specialty Specialty –We develop website solutions for small to mid-sized business with results as a goal. We interview and understand your business and customers before we quote a solution. A website requires two things to be successful 1) a good solid design and 2) people finding the site.

Dave’s Comments: I have known Brian since 2003. He is very smart and knowledgeable about how to get the best sales results (not just hits) from your website. He will not steer you wrong. I've recommended him often. Brian puts his customers' needs ahead of his own.

Added: March 23, 2005

Brian Jacobeen
 

Computers / Website Support

David Leedom

 

Owner
The HIGHTOWER GROUP
415 Larkspur Loop
Lancaster, PA 17602
Phone: (717) 560-4002 ext. 114
Cell: (717) 475-5738
Email: daleedom@hightowergroup.com

Specialty Specialty -Customer Software Development: Software that fits your business like a glove.

Dave’s Comments: I have known David since 2003. He is very dedicated to doing a great job for the customers I've recommended. David is one of the only computer specialists I've met who comes across as both competent and easy to understand. He's a man of integrity.

Added: March 14, 2005

David Leedom
  • Dave Romeo Seminars Hall of Fame, Sales Academy Graduate & Leadership Academy Graduate
 

Credit Card Services

John Carrigan

 

Relationship Manager
Heartland Payment Systems
Mechanicsburg, PA 17050
Phone: (717) 790-0722
Cell: (717) 979-5040
FAX: (717) 754-0386
Email: john.carrigan@e-hps.com

Specialty Providing credit card use, payroll services to keep businesses focused on their core priorities.
We have the highest standards and the most trusted transactions.

Dave’s Comments: I have known John since 2006. John has a tireless work ethic and he continuously goes out of his way to build value for everyone around him. He's one of the most well-respected and well-networked people I know.

Added: March 6, 2008

John Carrigan
  • Sales Academy Graduate
 

Education

Jennifer Umberhocker

 

Office Administrator
Linden Hall
Lititz, PA 17543
Phone: (717) 626-8512
Cell: 1 (512) 636-9917
Web: www.lindenhall.org
Email: jenniferu73@hotmail.com

Specialty Providing a values-based boarding school educational environment for girls in preparation for college since 1746.

Dave’s Comments: I have known Jennifer since 2003. She is an excellent team player and an incredibly resourceful troubleshooter. She has a positive attitude and a deep passion for satisfying customers.

Added: July 7, 2005

Jennifer Umberhocker
 

Electronic Product Design

Jeff Dombach

 

President
JLD Systems
Shenck Road
Manheim, PA 17545
Phone: (717) 314-3792
Cell: (717) 314-3792
Web: http://www.jldsystems.com
Email: jeff@jldsystems.com

Specialty Design and manufacturing of customer proprietary electronic products and systems. We do the stuff behind the buttons.

Dave’s Comments: I have known Jeff since 2005. He is truly super-responsive and an excellent student. Several times, I've had to depend on Jeff when my computers were not cooperating. The last time I needed help, Jeff called me back one minute latter, arrived at my parking lot before we hung up and had my computer up and running with in six minutes.

Added: December 27, 2005

Jeff Dombach
  • Sales Academy Graduate
 

Financial Planning

Lou Leyes

 

Financial Advisor
Trusted Wealth Advisors
1501 East Market Street
York, PA 17403
Phone: (717) 542-3392
Cell: (717) 542-3392
FAX: (717) 843-0108
Email: louis.leyes@securitiesamerica.com

Specialty Financial planning services.

Dave’s Comments: I first met Lou in 2006 but I learned about him from a testimonial one of his many satisfied customers wrote. It said he was an excellent listener and he put the client's needs ahead of his own. Having now working with Lou, both my wife, Kim and I both feel he truly lives up to his billing and I continue to get thank you's from the clients I have referred to him.

Added: November 27, 2007

Lou Leyes
  • Dave Romeo Seminars Hall of Fame, Sales Academy Graduate & Leadership Academy Graduate
 

Gourmet Coffee

Leon Miller

 

Founder and Master Roaster
Lonely Monk Coffee
279 Black Oak Drive
Lancaster, PA 17602
Phone: (717) 201-0267
Web: www.lonelymonkcoffees.com
Email: info@lonelymonkcoffees.com

Specialty Featuring the best coffee beans from Africa, Central America, Asia and our famous Monk's Blend. We proudly offer fine coffees for a fair world.

Dave’s Comments: I have known Leon since 2001. He is one of the most generous people I know and he lives to serve others. I have given his coffee to loved ones, friends and clients as gifts with overwhelmingly great feedback. Leon goes out of his way to make sure you get exactly what you need, when you need it.

Added: May 10, 2007

Leon Miller
  • Leadership Academy Graduate
 

Greeting Cards

Nicole Ream

 

Independent Rep.
Send Out Greeting Cards
York, PA 
Phone: (717) 309-4087
Cell: (717) 309-4087
Email: nream129@gmail.com

Specialty Greeting cards for all occasions to keep you well-connected with others in your network.

Dave’s Comments: I have known Nicole since 2006. She goes out of her way to help out without even being asked. She is always polite and professional and makes a point of being super-responsive in returning phone calls.

Added: September 6, 2007

Nicole Ream
  • Sales Academy Graduate
 

Handyman Services

Bob McRedmond

 

President & Ultimate Service Provider
Handyman Matters
1860 Meadow Ridge Drive
Hummelstown, PA 17036
Phone: (717) 226-6074
Cell: (717) 226-6074
FAX: (717) 566-5778
Email: bobmcred@handymanmatters.com

Specialty Residential and commercial repairs, remodeling and restoration.

Dave’s Comments: I have known Bob since 2005. He is a very passionate man who believes in focusing all of his efforts on satisfying his customers. He has been super-responsive and very thorough in his repair work so I always know exactly what is going on.

Added: July 7, 2005

Bob McRedmond
  • Dave Romeo Seminars Hall of Fame, Sales Academy Graduate & Leadership Academy Graduate
 

Handyman Services

Rose Ann McRedmond

 

CEO
Handyman Matters
1860 Meadow Ridge Drive
Hummelstown, PA 17036
Phone: (717) 566-6604
FAX: (717) 566-5778
Email: rosemcred@comcast.net

Specialty Residential and commercial repairs, remodeling and restoration.

Dave’s Comments: Dave's Comments: I have known Rose Ann since 2005. I don't think I ever met anyone who was not related to me who made me feel so welcome in his or her home than Rose Ann. She is so gracious and hospitable. You feel like you are a V.I.P when you deal with her.

Added: November 16, 2006

Rose Ann McRedmond
 

Handyman Services

Heather Pryor

 

Customer Service Specialist
Handyman Matters
1860 Meadow Ridge Drive
Hummelstown, PA 17036
Phone: (717) 566-6604
FAX: (717) 566-5778
Web: www.handymanmatters.com
Email: heather.pryor@handymanmatters.com

Specialty Residential and commercial repairs, remodeling and restoration.

Dave’s Comments: I have known Heather since 2006. She creates an excellent first impression of Handyman Matters. Heather is proactive and tracks me down to make sure she knows exactly how we want things done in our home. She also has the ability to stay pleasant and unflustered no matter what comes her way.

Added: August 23, 2007

Heather Pryor
 

Handyman Services

Erin Woods

 

VP, Marketing & Sales
Handyman Matters
1860 Meadow Ridge Drive
Hummelstown, PA 17036
Phone: (717) 645-1325
Cell: (717) 645-1325
FAX: (717) 566-5778
Email: erin@handymanmatters.com

Specialty Residential and commercial repairs, remodeling and restoration.

Dave’s Comments: I have known Erin since 2005. She is a delightfully pleasant person who takes customers' needs seriously. She is excellent in her follow up and always delivers what she promises. I love their service and I use it myself.

Added: July 7, 2005

Erin Woods
  • Dave Romeo Seminars Hall of Fame & Leadership Academy
 

Health Coverage / Mentor / Personal Growth Role Model

Melynda S. Hasselbach

 

Agency Owner
Benefits Plus+
1698 Temple Avenue
Lancaster, PA 17603
Phone: (717) 393-5300
FAX: (717) 393-0336
Email: 2hasselmeback@email.toast.net

Specialty Helping employers and business owners design customized benefit packages; with options such as identity theft protection, pre-paid legal memberships, debt reduction services and supplemental insurance. Many of these services are also available to individuals.

Dave’s Comments: I have known Melynda since 2003. She is my coaching client. She excels in the areas of goal setting, organization and personal development. I have learned so much as a coach as a result of seeing Melynda grow in knowledge and accomplishments. She is passionate about her business and excellent in her follow through.

Added: March 22, 2005

Melynda S. Hasselbach
  • Dave Romeo Seminars Hall of Fame, Sales Academy Graduate & Leadership Academy Graduate
 

In Transition

Beth Haldeman

 

Lancaster, PA 
Phone: (717) 682-8878
Email: haldeman.beth@gmail.com

Specialty

Dave’s Comments: I have known Beth since 2005. While working as an Admissions Counselor at Central Penn College Beth was the person most responsible for the comfort of the Sales Academy attendees. She went out of her way to accommodate our needs on a moment's notice. She eevn offered to come in and open the school for us on a day when it would normally be closed. She is pleasant, personable and makes an excellent first impression on the people she greets.

Added: November 27, 2007

Beth Haldeman
 

Interior Design

Elizabeth  Byers

 

Owner/Artist
Domestica
838 Columbia Avenue
Lancaster, PA 17603
Phone: (717) 314-5901
Cell: (717) 314-5901
Web: www.domesticapaint.com
Email: ebyers@domesticapaint.com

Specialty Paints, finishes, and murals

Dave’s Comments: I have known Elizabeth since 2006. There is nothing not to like about her. She is softspoken, respectful, and an excellent listener. She takes great pride in her beautiful work and she has an exceptional work ethic. She always believes in doing more than is expected.

Added: June 26, 2009

Elizabeth  Byers
  • Leadership Academy Graduate
 

Lancaster Chamber of Commerce Assistance

Susan Kauffman

 

Receptionist
The Lancaster Chamber of Commerce & Industry
100 S. Queen St.
Lancaster, PA 17603
Phone: (717) 397-3531
Email: skauffma@lcci.com

Specialty Specialty –Customer Service and direction to all of your chamber programs, events or needs.

Dave’s Comments: I have known Susan since 1998. She is truly “My Guardian Angel” at the Lancaster Chamber of Commerce and all the speakers I know just love her to death. I wouldn't be where I am today if it were not for Susan Kauffman giving me my first speaking engagement at the Lancaster Chamber in 1999. She is always a pleasure to work with and extremely thorough. If you need to know anything about the Lancaster Chamber, call Susan first.

Added: September 29, 2005

Susan Kauffman
 

Lawn Care, Landscaping & Pest Control

Mike Ferro

 

Operations Manager, Certified Turfgrass Professional
Tomlinson Bomberger Lawn Care, Landscaping & Pest Control
3055 Yellow Goose Road
Lancaster, PA 17601-1817
Phone: (717) 278-5996
FAX: (717) 537-4151
Web: wwwtbll.com
Email: mikef@tbll.com

Specialty Lawn care, landscaping and pest control.

Dave’s Comments: I have known Mike since 2006. I have rarely met someone as dedicated to giving his all to improve his company. Mike is one of the most dilligent people I know, exceeding deadlines and proactively doing more than is expected to make Tomlinson Bomberger's service convenient and efficient for its clients.

Added: November 27, 2007

Mike Ferro
  • Leadership Academy Graduate
 

Lawn Care, Landscaping & Pest Control

Crystal Grove

 

Director of First Impressions
Tomlinson Bomberger Lawn Care & Landscape
3055 Yellow Goose Road
Lancaster, PA 17601
Phone: (717) 449-3621
FAX: (717) 537-4151
Web: www.tbll.com
Email: crystalg@tbll.com

Specialty Commercial and residential landscaping and pest control services.

Dave’s Comments: I have known Crystal since 2003. She is the ideal person to be your first point of contact with Tomlinson Bomberger. She is extremely compassionate, thorough and caring when it comes to serving her clients. She takes great pride in making sure people are pleased with her service.

Added: March 2, 2007

Crystal Grove
 

Lawn Care, Landscaping & Pest Control

Bob Kandratavich

 

Account Manager, Certified Horticulturist, Arborist, Turfgrass Professional
Tomlinson Bomberger Lawn Care & Landscape
3055 Yellow Goose Road
Lancaster, PA 17601
Phone: (717) 278-5814
Cell: (717) 278-5914
Email: bobk@tbll.com

Specialty Helping homeowners realize the full potential of their lawn and landscape through education and problem solving.

Dave’s Comments: I have known Bob since 1999. I am his customer. He is a man of integrity who passionately cares about beautifying people's property. He even talked me out of spending money for one of his services that I wanted but actually didn't need. Bob puts his customers' needs ahead of his own. He was inducted into the Dave Romeo Seminars Hall of Fame in 2004 for Selling with Integrity.

Added: March 7, 2005

Bob Kandratavich
  • Dave Romeo Seminars Hall of Fame, Sales Academy Graduate & Leadership Academy Graduate
 

Lawn Care, Landscaping & Pest Control

Tom Shotzbarger

 

General Manager, Certified Horticulturalist, Certified Arborist

, PA 17601
Phone: (717) 278-5882
Cell: (717) 278-5882
Email: tommyshotz@gmail.com

Specialty Lawn care, landscaping and pest control experts.

Dave’s Comments: I've known Tom since 2002. From the first time I met him, he has always presented himself as a gentleman. He continuously goes out of his way to help others without any thought to a benefit to him. I am always amazed at the depth of his unselfish generosity.

Added: January 24, 2008

Tom Shotzbarger
 

Lodging

Theda Bonetis

 

Director of Sales
Leola Village Inn & Suites
38 Deborah Drive
Leola, PA 17540
Phone: (717) 656-7002
FAX: (717) 656-7648
Web: www.theinnatleolavillage.com
Email: theda@theinnatleolavillage.com

Specialty Providing elegant hotel accommodations in the heart of Amish Country.

Dave’s Comments: I have known Theda since 2001. Theda is truly a knowledge sponge. She has a natural charm and instantly puts anyone she meets at ease. See her when you require top-notch service for your meeting room, banquet or seminar needs.

Added: December 27, 2005

Theda Bonetis
 

Lodging

Kevin Fry

 

General Manager
New Holland Comfort Inn
626 West Main Street
New Holland, PA 17557
Phone: (717) 572-1073
FAX: (717) 354-4193
Web: choicehotels.com
Email: gm.pa186@choicehotels.com

Specialty Providing award-winning lodging to guests in the heart of the PA Dutch country.

Dave’s Comments: Dave's Comments: I have known Kevin since 2004. In addition to inspiring his excellent staff, Kevin is continuously helping me when I need lodging arrangements nationwide. How many hotel general managers do you know that help his housekeeping staff make a bed everyday? Even among the hotel chain, Kevin's hotel receives top honors for their great service.

Added: November 16, 2006

Kevin Fry
  • Sales Academy Graduate, Leadership Academy Graduate
 

Lodging

Bonnie Locher

 

Front Desk Manager
New Holland Comfort Inn
626 West Main Street
New Holland, PA 17557
Phone: (717) 940-8792
FAX: (717) 355-9900
Toll Free: 1 (800) 296-4661
Web: choicehotels.com
Email: bunnyloch@peoplepc.com

Specialty Providing award-winning lodging to guests in the heart of the PA Dutch country.

Dave’s Comments: I have known Bonnie since 2004. She is a servant at heart who loves to care for her guests. My of them mention that Bonnie is the reason they return to the hotel.

Added: November 19, 2009

Bonnie Locher
 

Lodging

Rose  Shaffer

 

General Manager
Holiday Inn Express
147 Merts Drive
Elizabethtown, PA 17022
Phone: (717) 471-5541
FAX: (717) 367-0292
Web: www.hiexpress.com/elizabethtnpa
Email: rshafferhie@aol.com

Specialty Comfortable and quite hotel accommodations conveniently located close to Hersheypark, Harrisburg, and Lancaster's Amish Country.

Dave’s Comments: I have known Rose Shaffer since 2004. She takes great pride in creating an unforgettably positive stay at her hotel. Guests are treated as V.I.P.s and Rose strives to see that her entire staff makes guests feel like royalty.

Added: March 6, 2009

Rose  Shaffer
  • Leadership Academy Graduate
 

Marketing

Jasmine Grimm

 

Editor-in-Chief, Connections magazine
Nxtbook Media
480 New Holland Ave., Suite 9000
Lancaster, PA 17602
Phone: (717) 735-9207
Web: www.nxtbookmedia.com
Email: jgrimm@nxtbookmedia.com

Specialty Electronic magazines where you can target your precise market.

Dave’s Comments: I have known Jasmine since 2007. She is a customer service superstar and a master at following up and following through on her word. She is also an amazing journalist. She is well-mannered, respectful and a true professional.

Added: December 9, 2008

Jasmine Grimm
 

Mary Kay Cosmetics

Judy Franklin

 

Independent Sales Director
Mary Kay
2326 Abbey Lane
Harrisburg, PA 17112
Phone: (717) 319-4014
Web: marykay.com/jafranklin
Email: jafranklin@marykay.com

Specialty Improving your looks and your self esteem with superior skin care products for both men and women.

Dave’s Comments: I have known Judy since 2007. She is an instantly likeable person. She takes great joy in helping people feel great about their appearances and themselves. In addition to great skin care products, Judy demonstrates her flair for design by making the presentation of her items as appealing as they are useful.

Added: April 3, 2008

Judy Franklin
  • Sales Academy Graduate
 

Mentor Role Model / Graphics Arts Trainer

Barb Kovalsky

 

Art Training Director
Clipper Magazine
3708 Hempland Road
Mountville, PA 17554
Phone: (717) 509-9319
Cell: (717) 471-0533
Email: barb.kovalsky@clippermagazine.com

Specialty Brainstorming creative and appropriate solutions to business problems, especially as those issues relate to women - such as issues pertaining to work ethic, maintaining integrity, communication, training and advancement, balancing work and home.

Dave’s Comments: I have known Barb since 2003. She is a woman of the highest integrity, an excellent trainer and presenter. She has a servant's heart and truly gives of herself to serve others. She is a woman of class and freely helps those in need, (especially me) with terrific insights and advice. If you seek a worthy role model, look no further.

Added: March 21, 2005

Barb Kovalsky
  • Dave Romeo Seminars Hall of Fame & Leadership Academy Graduate
 

Mortgages

Heather Shue

 

Certified Mortgage Planning Specialist
1st Preference Mortgage Corporation
2125 South Queen Street
York, PA 17403
Phone: (717) 699-1100
Cell: (717) 781-6926
FAX: (717) 699-0100
Toll Free: 1 (800) 730-8981
Web: www.alliedyork.com
Email: hshue@1stpref.com

Specialty Offering a wide selection of mortgage and refinancing services.

Dave’s Comments: I have known Heather since 2008. She is instantly personable and likeable. She has an incredible ability to listen, follow through and execute your requests.

Added: June 8, 2009

Heather Shue
  • Sales Academy Graduate
 

Mortgages

Dwight D. Smith

 

Sr. Loan Officer
Wachovia
12500 Fairmont Dr.
Ft. Myers, FL 33913
Phone: (239) 896-0103
Cell: (717) 572-0523
Toll Free: (877) 970-3278 (FAST)
Email: ddsinfla@comcast.net

Specialty Comprehensive residential and commercial mortgage loan services.

Dave’s Comments: I have known Dwight since 2004. I am his personal results coach. He genuinely has his customers' best interests in mind. He is outgoing and generous with all that he has. He consistently demonstrates that he is serious about improving the lives of those he serves. He always follows up and takes or returns my calls quickly and he is a man of his word.

Added:

Dwight D. Smith
  • Dave Romeo Seminars Hall of Fame & Sales Academy Graduate
 

Motor Cycles

Charlie Mann

 

Operations Support Resource
Harley-Davidson Motor Company
1425 Eden Road
York, PA 17402
Phone: (717) 870-1293
Cell: (717) 870-1293
FAX: (717) 852-6696
Web: www.harley-davidson.com
Email: charlie.mann@harley-davidson.com

Specialty Managing the paint department of America's premiere leader in motorcycle enjoyment.

Dave’s Comments: I have known Charlie since 2002. He is one of the most unselfish people I have ever met. He is congruent in that he walks his talk. He takes great pride in seeing that others succeed and grow and he leads by his example.

Added: March 27, 2007

Charlie Mann
  • Dave Romeo Seminars Hall of Fame
 

Organizers

Cathy Johnson

 

Owner
Efficient-C
P. O. Box 61845
Harrisburg, PA 17106-0845
Phone: (717) 802-9876
Web: www.efficientcllc.com
Email: efficientc@comcast.net

Specialty Administrative consulting services.

Dave’s Comments: I have known Cathy Johnson since 2008. She is excellent in her follow up and is passionate about legendary customer service and organization. She is a also a woman of exceptional character.

Added: January 29, 2010

Cathy Johnson
 

PA House of Representatives Information

Darlene Zerbe

 

Training Coordinator
House of Representatives – Democratic Caucus
P.O. Box 202020, Main Capitol Building
Harrisburg, PA 17120
Phone: (717) 575-5270
FAX: (717) 705-2053
Email: dw6972@aol.com

Specialty Set ups and coordinates training programs for Harrisburg and District Office staff of Democratic House Members.

Dave’s Comments: I have known Darlene since 1999. She is one of the most organized people I've ever met. She is always on top of coordinating the training needs for her colleagues. She also has a warm and generous heart and goes out of her way to help her friends. You can always depend on Darlene not only to follow through but also to proactively anticipate your needs and meet them.

Added: September 29, 2005

Darlene Zerbe
 

PA State Department of Labor & Industry

Kim Romeo

 

Manager I of RAC Unit and Alphabetical Registration Unit
Labor & Industry Building
7th & Forster Streets, room 908
Harrisburg, PA 17121
Phone: (717) 787-4788

Specialty Unemployment compensation transactions and rates.

Dave’s Comments: I have known Kim since 1987. She is the most thorough, organized and considerate person I've ever met. If you need accurate information in dealing with the PA Department of Labor, call Kim.

Added: July 7, 2005

Kim Romeo
 

Painting / Wallpaper

Morrell E. Sipe

 

Owner
The Wallpaper Guy
2955 Grandview Drive
York Haven Pa, PA 17370
Phone: (717) 932-9430
Cell: (717) 586-4050
Web: www.thewallpaperguy.net
Email: thewallpaperguy@att.net

Specialty interior painting & paperhanging, faux finishes, deck washing and staining.

Dave’s Comments: I have known Morrell since 1994. He is a man of proven integrity. We've used his services for painting, staining and repair work. He is honest, fair and does beautiful work you would be proud to have in your own home. We've referred him to our neighbors and family members, all with very positive results.

Added: March 22, 2005

Morrell E. Sipe
 

Pre-Paid Legal Services

Kimberley  Woods

 

Independent Associate
Pre-Paid Legal
17 E. Chestnut Street # 4
Ephrata, PA 17522-2268
Phone: (717) 475-2836
Cell: (717) 475-2836
Web: www.prepaidlegal.com
Email: Kimberley@dejazzd.com

Specialty Serving North American Families since 1972

Dave’s Comments: I have known Kimberley since 2001. She has a servant's heart and loves to give her time to benefit others. She is a true delight and continuously puts other people's needs ahead of her own.

Added: June 5, 2009

Kimberley  Woods
 

Priest

Father Gabriel Tetherow

 

Priest
Saints Peter and Paul Roman Catholic Mission
129 South Beaver Street
York, PA 17401
Phone: (717) 309-8866
Web: SaintsPeterandPaulRMC@suscom.net
Email: posenti3@yahoo.com

Specialty Providing the Traditional Latin Rite Mass to the Diocese of Harrisburg

Dave’s Comments: I first met Father Tetherow in 2006. He is a warm, compassionate, and approachable priest who immediately connects with people. He is extremely devout and knowledgeable in his faith and he is one of the finest speakers I have ever heard. His sermons are meaningful, inspirational and unforgetable.

Added: August 7, 2008

Father Gabriel Tetherow
 

Realtor - Commercial

Kim Lutz

 

Commercial and Residential Realtor
Prudential Home Sales
215 South Centerville Road
Lancaster, PA 17601
Phone: 717-286-9992
Cell: (717) 629-2055
FAX: 717-286-9968
Web: www.naicibi.com
Email: kimlutz@pruhomesaleservices.com

Specialty Sales and leasing of commercial properties including industrial, office, retail, investment properties and land for development.

Dave’s Comments: I have known Kim since 2006. She is excellent in her super-responsive follow up and received high praise from several of my clients whom she has helped locate exactly what they needed. Kim is dependable and proactively demonstrates her willingness to earn the right to serve you.

Added: August 2, 2006

Kim Lutz
 

Resident Care / Mentor / Role Model

John Gill

 

Community Relations Coordinator
Paxton Ministries
2001 Paxton Street
Harrisburg, PA 17111-1093
Phone: (717) 379-7648
Cell: (717) 379-7648
FAX: (717) 236-3099
Email: jgill@paxtonmin.org

Specialty Housing, health and healing in the name of Christ. Paxton Ministries is a personal care home housing residents, many of whom are dealing with mental health issues.

Dave’s Comments: I have known John since 1997. He is an outstanding role model who consistently demonstrates Christ-like qualities in his behavior and his actions. He is a man of his word who truly leads by example and unselfishishly gives of himself to anyone in need.

Added: March 21, 2005

John Gill
  • Dave Romeo Seminars Hall of Fame & Leadership Academy Graduate
 

Restaurants

Stephanie Aponte

 

Manager
Arthur's, The Eden Resort
222 Eden Road
Lancaster, PA 17601
Phone: (717) 569-6444

Specialty Strawberry lemonade and the world's best chili.

Dave’s Comments: I have known Stephanie since 2003. She is truly my Customer Service Super Hero. In fact, she has inspired many legendary customer service stories in my seminars and books. Almost every time she is involved, she creates a “Wow!” experience.

Added: March 4, 2005

Stephanie Aponte
 

Restaurants

Angie Brackbill

 

Server
Garfield's
222 Eden Road
Lancaster, PA 17601-4216
Phone: (717) 569-5454
Web: www.edenresort.com

Specialty Serving great American food for lunch and dinner to people who appreciate fast, friendly service in a convenient location. it is also the home of their legendary strawberry lemonade and the world's best chili.

Dave’s Comments: I have known Angie since 2007. She is a delight because she truly loves to serve. Angie takes great care to make sure her customers enjoy their meals at Garfield's. When you visit, be sure to ask for her by name. You'll be glad you did.

Added: April 25, 2008

Angie Brackbill
 

Restaurants

Chris Heisey

 

Assistant Manager
Arthur's Terrace
222 Eden Road
Lancaster, PA 17601
Phone: (717) 569-6444
Email: chheisey@hotmail.com

Specialty Elegant dining, prime rib buffet and unforgettable Sunday brunches.

Dave’s Comments: I have known Chris since 2008. He is extremely customer-focused and consistenly goes above and beyond for guests.

Added: November 13, 2008

Chris Heisey
 

Restaurants

Barb Klein

 

Server
Charlie Brown's Steakhouse
2860 Whiteford Road
York, PA 17402
Phone: (717) 751-6989
Email: bklein155@aol.com

Specialty Serving lunch and dinner restaurant patrons with an excellent selection great American cuisine.

Dave’s Comments: I have known Barb since 2006. She is always pleasant and friendly and lives to serve. She is an excellent and patient listener to me and my clients.

Added: September 6, 2007

Barb Klein
 

Restaurants

Linda Ruffino

 

Co-Owner
Ruffino's Pizza
572 Centerville Road
Lancaster, PA 17601
Phone: (717) 898-0212

Specialty Spectacular Italian food and the best tasting pizza.

Dave’s Comments: I have known Linda since 1990. Linda is an excellent example of an Ultimate Service Provider. She is always pleasant and helpful and gets you in and out of the store quickly when you order take-out. She always greets her customers with a warm and friendly smile on her face. You can feel how much she enjoys taking care of her customers. By the way, the food is great, especially the pizza.

Added: September 29, 2005

Linda Ruffino
 

Restaurants

Alma Spangler

 

Hostess, Assc. Manager
Panera Bread
York, PA 17402
Phone: (717) 751-6989
Web: www.com

Specialty lunch-time soups and sandwiches.

Dave’s Comments: I have known Alma since 2006. She is the consumate professional. I've never seen her when she was not in a good mood.

Added: February 6, 2007

Alma Spangler
 

Roofing Contractors

Jonathan Ruffner

 

President
Ruffner Roofing
654 North Lake Road
East Berlin, PA 17316
Phone: (717) 818-4246
Cell: (717) 818-4246
Email: westernwillyjack@verizon.net

Specialty Commercial and Residential Roofing.

Dave’s Comments: I have known Jon since 2005. He consistently puts the needs of his client ahead of his own, even if that means giving up holidays to meet clients at their convenience. Most noticeable about Jon many great qualities are his incomparable work ethic and his good manners.

Added: August 10, 2006

Jonathan Ruffner
  • Dave Romeo Seminars & Sales Academy Graduate
 

Security Systems

Mike Coulson

 

Owner
Coulson Security Systems LLC
York, PA 
Phone: (717) 757-5972
Email: mkcoulson@comcast.net

Specialty Effective and affordable alarm systems; Burglary and fire protection; Video cameras; Card access control; Central station monitoring.

Dave’s Comments: I have known Mike since 2000. I have personally recommended to family members and clients alike--who continue to sing his praises to sing his praises to this day.

Added: September 18, 2009

Mike Coulson
  • Sales Academy Graduate
 

Septic Tank Cleaning Services

Kevin Baker

 

Owner
Baker's Super Vac
1538 Ridge Road
Elizabethtown, PA 17022
Phone: (717) 367-7271
FAX: (717) 569-8620
Email: kbake69@embarqmail.com

Specialty Cleaning residential cesspools and septic tanks.

Dave’s Comments: I have known Kevin since 1997 and I have been his customer for about four years. Kevin is very thorough and he is an honest and humble businessman. He does excellent work, is very knowledgeable and takes full ownership and responsibility for making sure you're completely satisfied with his service.

Added: September 30, 2005

Kevin Baker
 

Signs

Nancy Seibert

 

Owner
Advanced Signs and Graphics
500 E. Oregon Rd., P.O. Box 5333
Lancaster, PA 17606
Phone: (717) 475-5152
Cell: (717) 475-5152
Email: nrseibert@comcast.net

Specialty Full service internal/external signs, posters, nametags, banners, vehicle and trade show graphics.

Dave’s Comments: I have known Nancy since 2004. She is an excellent listener, leader and role model with a great appreciating for customer satisfaction. One of my clients told me how Nancy drove from Lancaster to Harrisburg one Sunday to deliver his new business cards. Nancy also has great graphic arts skills. She has designed my photo business cards, my seminar sign and my name badge. Call her for all of your sign service needs.

Added: March 23, 2006

Nancy Seibert
 

Social Media Consulting

Paul Kohler

 

Inbound Marketing Czar
Kiwi Marketing Group
2049 Old Philadelphia Pike
Lancaster , PA 17602
Phone: (717) 392-4362
Web: kiwimarketinggroup.com
Email: paul@kiwimarketinggroup.com

Specialty Social Media training and monitoring. Increasing web search results. Generate more leads. Optimize online marketing. Minimize marketing expenses.

Dave’s Comments: I have known Paul since 2005. He is a master of social media networking. I cannot count how many times he has introduced me to valuable information that has helped me in my business.

Added: November 19, 2009

Paul Kohler
  • Sales Academy Graduate, Leadership Academy Graduate
 

Staffing

Brenda Conley

 

Treasurer
Primary Staffing Services
1525 Oregon Pike, Suite 1525
Lancaster, PA 17601
Phone: (717) 665-2447
FAX: (717) 569-8620
Web: www.primarystaffing.com
Email: brenda@primarystaffing.com

Specialty Handling payroll, billing and invoicing, seminar registrations, announcements, handouts, binders, certificates and coaching payments.

Dave’s Comments: I have known Brenda since 1997. She is the most organized and efficient person I've ever had working with me. She almost never makes a mistake. If you ever have a question about a seminar, a paycheck or an invoice, call Brenda and she will solve your problem.

Added: July 7, 2005

Brenda Conley
 

Supermarkets

Eric Hess

 

Produce Associate
Giant Foods
4450 Oakhurst Blvd.
Harrisburg, PA 17110
Phone: (717) 939-0717
Email: e.j.hess@verizon.net

Specialty Fresh produce, household goods, and all your family food needs.

Dave’s Comments: I have known Eric since 2004. He is always super-responsive when returning phone calls and personally addresses his shopping customers by name.

Added: September 17, 2009

Eric Hess
 

Supermarkets

Samir Saad

 

Porch Supervisor
Weis Markets
1629 South Market Street
Elizabethtown, PA 17022
Phone: (717) 361- 0171
Web: www.weismarkets.com

Specialty Helping people load their shopping carts, loading their cars or any other needs they have with their grocery shopping needs.

Dave’s Comments: I have known Samir since 1999. He is an exceptionally thoughtful employee. He is always looking around to see if any of his customers need help. Samir takes genuine joy in doing anything he can to serve others.

Added: June 27, 2006

Samir Saad
 

Tastefully Simple

Becky Rill

 

Senior Team Manager
Tastefully Simple
1118 Sarazen Way
York, PA 17404
Phone: (717) 487-4382
Cell: (717) 487-4382
Web: www.tastefullysimple.com/web/rrill
Email: rjrill@yahoo.com

Specialty I provide businesses with delicious gourmet food for their gift giving needs. Let me assist you in selecting classy, elegant gifts that show your sincere appreciation and good taste!

Dave’s Comments: I have known Becky since 2006. She has impressed me so much with her excellent follow through. She has a servant's hearts and can't do enough for others. She has a personal warmth that makes her a hit with her customers.

Added: November 27, 2007

Becky Rill
 

Travel Agent

Shannon Throne

 

Vacation Travel Consultant
Travel Time Travel Agency, Inc.
1044 New Holland Avenue
Lancaster, PA 17601
Phone: (717) 299-6600 ext. 566
Cell: (717) 299-7330
Web: www.trvltime.com
Email: Shannon@trvltime.com

Specialty Helping people with their travel needs to ensure a trip of a lifetime.

Dave’s Comments: I have known Shannon since 2001. She is my travel agent and she is a delight to work with. She's very thorough, considerate and caring. Travel is stressful enough. It's great to have someone as terrific as Shannon to depend on. She always follows up and follows through.

Added: March 23, 2005

Shannon Throne
 

Tupperware

Elaine Bledsoe

 

Owner
Golden Eagle Enterprises (Tupperware franchise)
84 Loop Road
Quarryville, PA 17566
Phone: (717) 786-7935
Cell: (717) 682-5013
Email: geagleent@comcast.net

Specialty Helping people to save time, space, waste and taste in their kitchens through home parties, microwave cooking classes and business events. Providing fund-raising opportunities for non-profit organizations and helping people to achieve their goals and dreams through career development.

Dave’s Comments: I have known Elaine since 2001. She is the most dedicated, hardworking businesswoman I know. Her reputation is one of top-notch credibility and unquestionable integrity. She lives to see people achieve their potential and she is a master people pleaser. Whether you are looking for a bowl or a career, call Elaine first and you won't be disappointed.

Added: March 14, 2005

Elaine Bledsoe
  • Dave Romeo Seminars Hall of Fame, Sales Academy Graduate & Leadership Academy Graduate
 

Website Development & Design

Terry Carver

 

Chief Client Success Enthusiast
Skyward Thought
248 West Market Street
Jonestown, PA 17038-0128
Phone: (717) 940-1977
Cell: (717) 940-1977
Web: www.SkywardThought.com
Email: TerryC@skywardthought.com

Specialty Incredible web and video solutions.

Dave’s Comments: I have known Terry since 2003. He is a master of customer service and accommodation. Terry is a consummate professional and you will be pleased with both his service and his web sites. He returns phone calls promptly and delivers on his word.

Added: March 22, 2005

Terry Carver
  • Sales Academy Graduate
 

Website Development & Design

Melissa Lineaweaver

 

Chief Operations Officer
Skyward Thought
248 West Market Street, P.O. Box 128
Jonestown, PA 17038-0128
Phone: (717) 865-4599
Web: www.skywardthought.com

Specialty Spectacular website development and design.

Dave’s Comments: I have known Melissa since 2007. She is a delight to work with because she is an excellent listener and is very detail-oriented. You have to see the quality of her company's web site design work to believe it. For those of you who are serious about having an effective, professional website, call Melissa.

Added: December 9, 2008

Melissa Lineaweaver
 

Wedding / Event Planner

Renee Kopp

 

Wedding & Event Planner
Celebrations!
114 West Main Street
Ephrata, PA 17522
Phone: (717) 733-8882
Web: WeddingsByCelebrations.com, EventsByCelebrations.com
Email: renee@celebrationsnow.com

Specialty Designing weddings and events one dream at a time.

Dave’s Comments: Dave's Comments: I have known Renee since 2005. She is one of the most detail-oriented, thoughtful and caring people I've ever met. She takes great pains to make sure her clients' important days turn out as perfect as they envision them. This is definitely the first person I think of when you want a wedding day to be perfect.

Added: October 26, 2006

Renee Kopp